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Course Title:

Course ID:

160924 0170 405PRA

Course Dates :

16/Sep/2024

 To

20/Sep/2024

Course Duration :

5

Course Location:

Istanbul

Turkey

Course Fees GBP £ :

Primary Price

£3,087.30

VAT may vary depending on the country where the course or workshop is held

Course Fees USD $:

Advisory Price

$3,950.00

VAT may vary depending on the country where the course or workshop is held

Course Category:

Professional and CPD Training Programs

Leadership, Management, Marketing, Strategy, Human Resources, Soft Skills

Course Certified By:

* Professional Training and CPD Programs
Leading to : Executive Diploma Certificate
Leading to : Executive Mini Masters Certificate
Leading to : Executive Masters Certificate

* ESHub CPD
* LondonUni - Executive Management Training
* Others

United Kingdom

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Information

Introduction

All business activities are governed by work procedures.
Much effort is spent on looking at how to establish and carry out procedures, and, while this is important, it sometimes overshadows the importance of effectively capturing and documenting the optimum method of carrying out the procedure.
This practical course shows how to design, develop, manage, control, implement and monitor work procedures and associated Management System documents such as work instructions, forms, labels, and tags.
It will also show how to analyse and simplify procedures.

Objectives

• Increased understanding of the benefits of using procedures
• Knowledge on how to develop an appropriate documented Management System
• Develop authoring skills, which will be useful tools in all types of management system documentation creation, to help ensure concise, accurate and complete documents.
• Ability to analyses and improve procedures and work instructions.
• Understand the importance of managing and auditing the Management System documentation.

Who Should Attend?

This program will prove to be a useful and productive for all those who are interested in writing, reviewing, simplifying, or managing work procedures. It will be of benefit to:
• All staff involved in writing procedures or other work process related documents.
• Those managing the procedure/Management System documentation.
• Those involved in auditing work procedures/documentation.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Week 1

Day One
Introduction—The Business Need for Procedures
• Introduction
• Management Systems: Why we need them and what they are
o What all organizations need to do
o Customers and meeting their requirements
o The 5 main work quality issues
o Management systems concepts
o The need for documentation
• Management System Structure
• Policies
o Purpose, customers and content
o Writing policies
Day Two
Designing and Developing Procedures
• Preparing to document the Management System
• Procedures Part 1
o Purpose, customers and content
o Writing procedures
• Guidance on writing clear, concise procedures
• Procedures Part 2

Day Three
Documentation Standards and Control
• The influence of ISO9001 and other related standards
• Work instructions.
o Purpose, customers, and content
o Writing work instructions
• The Management and control of Documents Forms:
o Purpose, customers, and content
o Developing forms
• Tags & labels
o Purpose, customers, and content
o Designing Tags and labels
o Electronic tagging
• Records: what they are and their importance

Day Four
Analysing and Simplifying Procedures
• The use of Flowcharts
o The problem with text and how the flowchart solves it.
o What is a flowchart?
o Flowchart symbols
o How to draw a flowchart
o How to interpret a flow chart
o Value added maps.
o Functional Deployment
• The eleven steps to analysing and simplifying procedures.

Day Five
Planning System Development & Ensuring its Integrity.
• Planning the development of a Management System
o The need for a plan
o Which procedures do we write first? why?
o Management support
o Documentation lifecycle
• Management System review: the power of auditing

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.